Terms & Conditions
for ko77 Online Casino
These Terms & Conditions govern your access to and use of the ko77 platform, including all casino games, sports betting services, promotional offers, and account management features available to players in Bangladesh. Please read them carefully before registering or placing any bets.
What You Need to Know at a Glance
Eligibility
You must be at least 21 years of age and a resident of Bangladesh to open and use a ko77 account. Registering on behalf of another person is strictly prohibited.
One Account Per Player
Each player may hold only one ko77 account. Duplicate accounts will be suspended and associated funds may be forfeited. Contact support if you believe a duplicate has been created in error.
Bonus Terms
All bonuses and promotional offers are subject to wagering requirements. Bonuses may not be withdrawn without meeting the stated playthrough conditions. Abuse of promotional offers will result in account suspension.
Deposits & Withdrawals
All transactions are processed in Bangladeshi Taka (BDT). Deposits via bKash, Nagad, Rocket, and Upay are credited instantly. Withdrawal requests are processed within 24 hours for verified accounts.
Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. ko77 will never ask for your password by email or chat. Report any suspected unauthorised access to our support team immediately.
Responsible Gaming
ko77 is committed to responsible gambling. Players may set deposit limits, request time-outs, or self-exclude at any time. Use of the platform by persons under 21 years of age is strictly prohibited.
Definitions
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
- "ko77" or "we" or "us" refers to the ko77 platform, operated at https://ko77.io, and its owners, officers, employees, and authorised representatives.
- "Player", "you", or "your" refers to any individual who accesses, registers on, or uses the ko77 platform in any capacity.
- "Account" means the personal registered account created by a player on the ko77 platform.
- "Services" means all products, features, casino games, sports betting markets, promotional offers, and any other content or functionality made available through ko77.
- "Platform" refers to the ko77 website accessible at https://ko77.io, including all pages, subdomains, and mobile-optimised interfaces.
- "BDT" means Bangladeshi Taka, the official currency of Bangladesh, denoted by the symbol ৳.
- "Bonus Funds" means any promotional credits, free spins equivalents, welcome bonuses, or reload bonuses credited to a player's account as part of a ko77 promotion.
- "Wagering Requirement" means the number of times bonus funds must be played through before any associated winnings become eligible for withdrawal.
Acceptance of Terms
By accessing the ko77 platform, creating an account, making a deposit, or placing any bet, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
If you do not agree with any part of these Terms & Conditions, you must immediately cease using the ko77 platform and close your account. Your continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
Eligibility
To register and use the ko77 platform, you must satisfy all of the following eligibility criteria at all times:
- You are at least 21 years of age. ko77 does not permit use of its services by any person under the age of 21.
- You are a natural person and are acting on your own behalf, not as an agent or representative of any third party.
- You have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
- You are not located in a jurisdiction where online gambling is prohibited by applicable law.
- You have not been self-excluded from the ko77 platform or any other gambling platform under a self-exclusion agreement that remains in effect.
- You are not a current employee, contractor, director, officer, or close family member of ko77 or any of its affiliated companies, game providers, or payment processors.
ko77 reserves the right to request documentary proof of eligibility, including government-issued identification and proof of address, at any time. Failure to provide such documentation within a reasonable period may result in account suspension or closure.
Account Registration
4.1 Registration Requirements
To access the full range of ko77 services, you must register a personal account. During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, and a valid email address or mobile phone number.
4.2 One Account Policy
Each player is permitted to hold only one registered account on the ko77 platform. Creating or attempting to create multiple accounts, whether under the same or different personal details, constitutes a material breach of these Terms and will result in the permanent closure of all associated accounts and the forfeiture of any balances held therein.
4.3 Account Security
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. ko77 will never contact you by any channel to request your password. Any activity conducted through your account while your credentials are in use will be attributed to you, whether or not you authorised that activity.
If you suspect that your account has been accessed without your authorisation, you must notify ko77 immediately by contacting our support team at [email protected]. We will investigate and, where appropriate, temporarily suspend your account pending resolution.
4.4 Account Verification (KYC)
ko77 operates a Know Your Customer (KYC) verification process in accordance with applicable anti-money laundering obligations. You may be required to submit copies of a valid national identity card, passport, or driving licence, together with a recent utility bill or bank statement confirming your address. ko77 reserves the right to withhold withdrawal processing until verification is complete.
Deposits & Withdrawals
5.1 Accepted Payment Methods
ko77 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. All transactions are conducted in Bangladeshi Taka (৳). ko77 does not impose currency conversion fees; however, your payment provider may apply their own charges independently.
5.2 Deposit Processing
Deposits made via bKash, Nagad, Rocket, and Upay are credited to your ko77 account balance in real time or within a few seconds of confirmation. Bank and card deposits may take up to 30 minutes depending on the processing times of the relevant financial institution. Minimum deposit amounts apply and are displayed at the point of transaction.
5.3 Withdrawal Processing
Withdrawal requests submitted by verified accounts are processed within 24 hours on business days. Withdrawals are returned to the same payment method used for the corresponding deposit wherever technically possible. ko77 reserves the right to request additional verification documents before processing any withdrawal that it considers unusual in amount or pattern.
5.4 Withdrawal Restrictions
Withdrawal of funds that originate from bonus credits is subject to the applicable wagering requirements having been fully met. Deposits that have not been used for any wagering activity may be returned to the original payment method subject to a fraud and AML review. ko77 will not process withdrawals to payment accounts that have not been used for a deposit on the same ko77 account.
Bonuses & Promotions
6.1 General Bonus Terms
All bonuses, free play credits, cashback offers, and promotional rewards offered by ko77 are subject to the specific terms and conditions communicated at the time of the promotion, as well as these general bonus terms. In the event of a conflict, the specific promotion terms take precedence.
6.2 Wagering Requirements
Bonus funds are subject to wagering requirements before any associated winnings may be withdrawn. The applicable wagering multiplier for each promotion is stated in the promotion's individual terms. Until the wagering requirement is satisfied, bonus funds and winnings derived from bonus funds are non-withdrawable.
6.3 Bonus Abuse
ko77 reserves the right to cancel any bonus, void associated winnings, and suspend or permanently close the account of any player found to be abusing the bonus system. Abuse includes but is not limited to: creating multiple accounts to claim bonuses more than once, using strategies designed to meet wagering requirements with minimal risk, or systematically exploiting promotional terms in bad faith.
6.4 Expiry
Bonus funds that are not used within the validity period stated in the promotion terms will expire and be removed from the player's account automatically. ko77 is not obligated to provide advance notice of bonus expiry beyond the terms stated at the time of the promotion.
Betting Rules
7.1 Placing Bets
All bets placed on ko77 are final once confirmed by the platform. It is the player's sole responsibility to ensure that all bet details — including selection, stake, and market — are correct before confirming. ko77 does not accept requests to cancel or amend confirmed bets except in the circumstances described in Section 7.3.
7.2 Minimum and Maximum Stakes
Minimum and maximum stake limits apply to all games and betting markets on ko77. These limits are displayed within the relevant game or market interface. ko77 reserves the right to apply individual stake limits to any account at its discretion.
7.3 Void Bets
ko77 reserves the right to void bets where a manifest error has occurred in the odds or game parameters, where a technical malfunction has affected the integrity of the outcome, or where evidence of fraudulent activity, match-fixing, or collusion is identified. In such cases, the staked amount will be returned to the player's account balance.
7.4 Game Outcomes
All casino game outcomes on ko77 are determined by certified random number generators (RNG). The integrity of RNG outcomes is verified by independent technical testing and cannot be influenced by ko77, the player, or any third party. Sports betting outcomes are determined by the result of the relevant sporting event as certified by the governing body of that sport.
Prohibited Conduct
The following conduct is strictly prohibited on the ko77 platform. Breach of any of these prohibitions constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, and forfeiture of funds:
- Providing false, inaccurate, or misleading information during registration or at any subsequent point.
- Using the platform if you are under 21 years of age or are legally prohibited from gambling in your jurisdiction.
- Accessing the platform using automated tools, bots, scripts, or any software that interacts with the platform in a non-human manner.
- Engaging in any form of collusion, chip-dumping, or coordinated play designed to gain an unfair advantage over other players or the house.
- Attempting to exploit software errors, glitches, or loopholes in any game or system on the platform.
- Using the platform for any money laundering, fraud, or other financially illicit purpose.
- Charging back, reversing, or disputing any legitimate transaction made on the platform.
- Harassing, abusing, or threatening ko77 staff, other players, or any person associated with the platform.
Intellectual Property
All content on the ko77 platform — including but not limited to text, graphics, logos, game assets, software, user interface designs, and trademarks — is the exclusive property of ko77 or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the ko77 platform without our prior written consent. Unauthorised use of ko77 intellectual property may result in legal action.
Privacy & Data
ko77 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering on the platform, you consent to the collection and processing of your personal data as described therein.
ko77 does not sell or rent your personal data to third parties for marketing purposes. Data may be shared with payment processors, KYC verification providers, and fraud prevention services solely to the extent necessary to operate the platform and comply with applicable legal obligations.
Responsible Gaming
ko77 is committed to promoting responsible gambling and takes its duty of care to players seriously. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time limits, reality check notifications, and self-exclusion. Full details of these tools are available on our Responsible Gaming page.
If you believe that your gambling has become problematic, we encourage you to make use of our self-exclusion tool, which will prevent access to your account for a defined period or permanently. You may also contact our support team at [email protected] to request immediate account suspension while you seek assistance. Gambling is for entertainment only. It is not a source of income and should never be engaged in with money you cannot afford to lose.
Limitation of Liability
To the maximum extent permitted by applicable law, ko77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
ko77's total aggregate liability to you in connection with these Terms and your use of the platform shall not exceed the total amount deposited by you into your ko77 account in the twelve months preceding the event giving rise to the claim.
ko77 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access the platform at your own risk and are responsible for maintaining appropriate security software on your own devices.
Termination
13.1 Termination by You
You may close your ko77 account at any time by contacting our support team at [email protected]. Prior to closure, any pending withdrawal requests will be processed in the normal course. Bonus funds remaining at the time of account closure will be forfeited.
13.2 Termination by ko77
ko77 reserves the right to suspend or permanently close any account, with or without prior notice, where it has reasonable grounds to believe that: a breach of these Terms has occurred; fraudulent, illegal, or abusive activity has taken place; or continued operation of the account poses a risk to ko77, other players, or third parties. In cases of confirmed fraud, balances may be forfeited. In other cases, legitimate balances will be returned to the player following completion of any applicable verification process.
Amendments
ko77 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, we will endeavour to provide reasonable notice to registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised effective date.
Your continued use of the ko77 platform following the publication of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and may close your account in accordance with Section 13.1.
Contact Us
If you have any questions, concerns, or complaints relating to these Terms & Conditions or the ko77 platform generally, please contact our support team. We aim to respond to all enquiries within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.
Email: [email protected] (plain text — not a clickable link)
Support Hours: 24 hours a day, 7 days a week
Platform: https://ko77.io
For responsible gaming assistance, please visit our dedicated Responsible Gaming page, which contains self-exclusion tools and links to support organisations available in Bangladesh.
Questions About Your ko77 Account?
Our support team is available 24/7. You can also explore our FAQ for quick answers, or visit the Responsible Gaming page for tools to help you play safely.
21+ Gambling involves financial risk. Play responsibly and within your means.